News Room - Press Releases

News Release
For Immediate Release
For more information, contact:
Lynne B. Zultanky, MSRT
Marketing Manager
(757) 398-2594
Lynn_zultanky@bshsi.com

Newport News, Va. (October 20, 2006) – Carolyn Harper, the lead financial representative in the Patient Access Department, was recently selected as the Mary Immaculate Hospital representative for the Bon Secours Health System’s 2006 Dedicated Service Award.

Harper, a resident of the Denbigh section of Newport News, has worked in the Patient Access Department for 13 years.

During her tenure, she has been promoted from a patient registrar to a financial services representative and currently, as lead financial representative, oversees insurance verification, financial counseling and the window cashier. She was selected for this prestigious honor because of her consistent demonstration of the Bon Secours core values of respect, compassion, quality, innovation and growth.

Harper provides compassionate care to patients and their families by working to resolve fears associated with healthcare expenses. By utilizing assistance programs available through the government, as well as charity programs offered through Bon Secours, Harper eases patients’ minds while ensuring that any eligible reimbursement available is provided to the hospital. She interacts with many departments and is utilized as a resource because of her keen problem-solving abilities that have led to numerous recommendations adopted across the local system. 

supplies to the various collection efforts sponsored by the hospital.
The Bon Secours Health System headquartered in Marriottsville, MD, sponsors the Dedicated Service Award.  It honors employees who have demonstrated their commitment to the core values of Bon Secours. 

Harper will be honored at a special dinner at the Baltimore with 23 other award recipients and executive leaders from throughout the Bon Secours Health System nationally.  In addition to a plaque commemorating her achievement and award, she will receive a gift certificate to an area mall, a Dedicated Service Award pin, and monetary recognition. 

The Bon Secours Health System Dedicated Service Award honors employees who have demonstrated their commitment to the core values of Bon Secours.  Winners are chosen by a team of managers who base their decisions on how well nominees meet the selection criteria, which include support of the mission of Bon Secours, personal development and accomplishments in activities that reach beyond the recipient’s basic job description.  Dedicated Service Awards have been presented over the last 20 consecutive years.

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Bon Secours Hampton Roads Health System is a leading health care organization known for providing care for the whole person with grace and clinical distinction. Bon Secours brings together a network of hospitals, primary care practices, ambulatory care sites and continuing care facilities to provide quality health care services to the residents of Hampton Roads. Bon Secours, which employs more than 4,500, includes: Bon Secours DePaul Medical Center, Bon Secours Maryview Medical Center, Mary Immaculate Hospital, Bon Secours Health Center at Harbour View, Bon Secours Maryview Nursing Care Center and St. Francis Nursing Center.